FAQs
Order Method
- Through social media
- Via the website’s WhatsApp number
- Through the app
- Through the website
By using the specific order number, enter it in the “Track Order” page, and it will provide you with information about the order status.
Through the phone numbers listed on the website.
By contacting the website’s customer service.
Through the description attached to each product or by searching for the product on the website of the company that manufactured it.
Delivery
It varies depending on the availability of the product with the required specifications, but the average delivery time is usually just two days.
25 dirhams.
No, the delivery cost is fixed across all the emirates of the United Arab Emirates.
By a delivery representative who will contact you at a specific time.
A customer service representative will contact you to arrange a suitable delivery time.
Through a delivery company specialized in shipping to each respective country.
It will most likely be shipped by air.
Warranty
The warranty period is one full year only.
Only in case of any manufacturing or technical defect.
Any damage to the product caused by misuse.
Return Policy
When there is a manufacturing defect that does not meet the specifications, or if the product has not been opened or used.
Technical Support
Through the customer service number listed on the website.
They will help me resolve any recurring issues I encounter while operating the product.